Our mission:

Supporting organisations & individuals to achieve long-term success.

How will we achieve our mission?

New Creations

We will work with you to create new opportunities to strengthen operating procedures, policies, and strategies.

New Concepts

We will guide you in shaping the local vision for future services, covering concepts to mobilisation.

New Connections

We will support your organisation in embedding a holistic and connected culture that puts the lived experience at the centre of decision-making, underpinned by multi-disciplinary working.

New Cultures

We will support your organisation in establishing a culture driven by collective leadership and upskilling the workforce.

Who are we?

N-Create is an advisory consultancy with a renowned team with extensive experience supporting organisations and individuals to achieve long-term success across the health and social care sector. 

We partner with you to help you achieve your goals by creating direction, building clear paths, and empowering you to have the confidence to do it yourself.

We are a black-led female consultancy contributing to diversity, equality, and inclusion and bringing unique perspectives and expertise. Collectively, these individual subject matter experts are a powerful force for change in transforming the health, social care, and criminal justice system.

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01.

Consultancy

We specialise in supporting health and social care organisations nationally with an excellent reputation for driving improvement, strategic design, and implementation of projects and services.

We offer a range of consulting services including strategic planning, leadership development, change management, organisational development, coaching skills, and development programmes.

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Our comprehensive knowledge of effective practices is complemented by a valued evaluation team with extensive research experience and a pragmatic approach.

We have excellent relationships nationwide with local authorities, central government, the community, education, the criminal justice system, and the voluntary sector. As a result, we have an up-to-date picture of effective, emerging, and innovative practice which we will share with you.

02.

Service Design and re-design

N-Create supports organisations in analysing the current service experience. This involves unpacking each step in the journey, considering touchpoints, identifying emerging pain points, and determining necessary actions. The goal is to build an accurate representation of the current state (as-is picture) to highlight and define critical aspects that require attention in the design or redesign of services, promoting alignment within the organisation.

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We recognise that understanding complex services necessitates a comprehensive and detailed view of the system. This enables us to pinpoint missing connections, identify duplications, and highlight potential inefficiencies in efforts and resource allocation.

N-Create can help you with creating a system map that clarifies these aspects across teams and departments, fostering agreement on opportunities for improvement. We always take the time to reflect on the outcomes with key stakeholders and through collaborative efforts, we identify key goals and co-produce design or redesign initiatives.

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03.

Evaluation

Our evaluation team can help you explore and understand what is working and how to build on this to improve outcomes for children, young people, adults and families, whether an intervention, a pathway, or a whole system approach. 

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We create and execute adaptable evaluation methods that incorporate qualitative and quantitative approaches. We are highly skilled in undertaking primary research with families, exploring case files, reviewing practice, and interviewing family members. 

We aim to assess service effectiveness, understand how and why it works, and identify opportunities. Through a collaborative partnership, we tailor bespoke evaluation approaches, encompassing the quantification of outcomes, impact, and cost-effectiveness to suit your needs.

04.

Facilitation

We can support you by providing highly skilled, professional facilitator/s for your team away day, strategic planning day or to assist on a specific group work project.

Having an external facilitator offers major benefits and provides an unbiased viewpoint, offering a fresh and objective perspective on challenges and opportunities. We'll collaborate with you to create an engaging and inclusive plan that achieves your goals. Additionally, we'll work with the group to ensure commitment to decisions and action plans.

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Facilitation services might include (but are not limited to):

Guide organisations through periods of change by facilitating discussions, addressing concerns, and ensuring a smooth transition.

Conduct workshops to promote diversity and inclusion, creating an inclusive and supportive workplace environment.

Facilitate sessions to map and analyse the customer journey, identifying touchpoints and areas for improvement in customer experience.

Facilitate project kick-off sessions to align team members, clarify project goals, and establish roles and responsibilities.

Facilitate performance review discussions, ensuring constructive feedback, goal-setting, and professional development planning.

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05.

Business Coaching

Business coaching can involve one-on-one sessions with executives and senior leaders of the organisation or group coaching with the team. We work with clients to facilitate partnership and whole-person approaches that help cultivate a collaborative and supportive environment within the team.

At N-Create, we acknowledge that leadership has no "finish line." We are all on a lifelong leadership journey, and each person's journey is unique to them.

We utilise the principles of Co-Active coaching which serves as a contextual lens to experience the leadership journey from different orientations. To help individuals and teams expand their sightline, step out of their comfort zones, and grow in ways that better support strategic planning, team dynamics, or specific operational challenges, ultimately improving overall business performance.

Ultimately, the key is to leverage the Co-Active model's core principles of partnership, curiosity, and whole-person focus to create a supportive and empowering coaching experience, whether the goal is improving business performance or enhancing leadership capabilities.

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Want to learn more?

Individuals who are keen to learn more about business coaching can book a 30-minute Intro / Sample Coaching Session with Sorayah Mbuthia, N Create Director.

During this conversation, we will:

If you decide to go ahead with individual coaching after the call the packages available are:

06.

Black Women Leading

Black Women Leading was created to provide a safe space to strengthen leadership skills, share and process workplace experiences, and make action plans to meet professional goals.

Our offerings include small group learning programs special events, and mentoring programs to support Black women along their career journey. Our programming is tailored by career level to provide just-in-time support that centres the experiences and needs of Black women in the workplace. Our focus is your holistic success.

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Our people

Core Team

Sorayah Mbuthia

Farida Anderson

TBC

TBC

Ezekiel Mbuthia

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What Our Clients Say

Working with Sorayah has enabled me to establish realistic and attainable objectives for the near, medium, and long term and set out clear pathways to meeting those targets. As a female professional, Sorayah understands the intersection of being a working mother and provides great advice on scheduling and mapping out how to increase work productivity.

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Cherise Morgan

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Let’s talk!

Find out how N-Create can help you.